Privacy Policy

1. Introduction

Welcome to Readpoly ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Email address
• First and last name
• Account creation and last login timestamps

2.2 Learning Data

To provide personalized learning experiences, we collect:

• Saved vocabulary words with meanings, pronunciations, and examples
• Bookmarked content and reading preferences
• Language preferences (native and target languages)
• Content you create and publish
• Reading progress and learning statistics

2.3 Payment Information

For premium subscriptions, we collect payment-related information:

• Billing address and contact information
• Payment method details (processed securely by Stripe)
• Subscription status and billing history
• Transaction records and receipts

2.4 Technical Information

We automatically collect certain technical information:

• Usage patterns and feature interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our language learning services
• Personalize your learning experience and content recommendations
• Process text-to-speech requests using third-party services
• Enable social features like content sharing and bookmarks
• Process payments and manage subscriptions
• Provide customer support and billing assistance
• Improve our application and develop new features
• Communicate with you about updates and support
• Ensure security and prevent fraud
• Comply with legal obligations

4. Third-Party Services

We integrate with the following third-party services:

4.1 Supabase (Authentication & Database)

We use Supabase for user authentication and data storage. Your personal information and learning data are stored securely on Supabase's infrastructure. Please review Supabase's privacy policy for more information.

4.2 ElevenLabs (Text-to-Speech)

We use ElevenLabs API to provide high-quality text-to-speech functionality. When you use the speech features, the text you select is sent to ElevenLabs for processing. This data is not stored by ElevenLabs and is only used to generate audio responses.

4.3 Google Analytics

We use Google Analytics to understand how users interact with our application. This helps us improve our services and user experience. Google Analytics may collect information about your device and usage patterns.

4.4 Stripe (Payment Processing)

We use Stripe to process payments for premium subscriptions. Stripe handles all payment information securely and is PCI DSS compliant. We do not store credit card details on our servers. When you make a payment, your payment information is transmitted directly to Stripe. Please review Stripe's privacy policy for more information about how they handle your payment data.

4.5 Google OAuth (Authentication)

You can sign in using your Google account. When you do this, we receive basic profile information (name and email) from Google. We do not access any other information from your Google account.

5. Data Security

We implement appropriate security measures to protect your personal information:

• All data is encrypted in transit and at rest
• Access to your data is restricted through Row Level Security (RLS) policies
• We use secure authentication protocols
• Payment processing is handled by PCI DSS compliant third-party services
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes, including:

• Payment and billing records for accounting and tax purposes
• Subscription history for customer support
• Legal compliance requirements
• Fraud prevention and security purposes

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate or incomplete data
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your language preferences
• Maintain your login session
• Analyze usage patterns and improve our services
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our application.

9. Children's Privacy

Our application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: